Note that orders do not enter the fulfillment process until payment has cleared and is processed by accounting.
The number of days listed next to each method depicts how many days it typically takes for RENVU to receive the payment after it has been sent. There may be exceptions depending on your bank.We will email you as soon as the payment has been processed.
1) Wire Funds, send an ACH transfer, or make a direct deposit at any Chase Bank branch.
Please email info@renvu.com for Wire/ACH/Direct Deposit information.
Wire (0-3 days)
ACH or Direct Deposit* (1-3 days)
PLEASE DO NOT SEND CHECKS TO THE EL CAMINO REAL ADDRESS. This is our bank account address and not our offices.
*Checks deposited at Chase Bank locations are NOT direct deposit transfers. Large check payments may be held for up to several weeks.
Note: The customer is responsible for all applicable wire transfer fees for domestic and international transfers. Make sure with any of the above payment options to include your Sales Order or Proposal number, so we know what the payment is for. To avoid processing delays, please pay for individual Sales Orders or Proposals using separate, discrete payments for each exact amount.
2) Mail a check - (After check is received in the mail,1-3 days)
SEE NOTES BELOW* ** ***
*USPS ONLY FOR MAILED CHECKS*
**Be aware that mailed checks are often delayed in the mail, and banks will often hold checks on large payments for several weeks, significantly extending the order processing time.
***Checks deposited IN-PERSON at Chase Bank are also subject to bank holds, again large check payments may be held for up to several weeks.
RENVU Inc.
1049 El Monte Ave.
Ste C
Mountain View, CA 94040
DUE TO USPS DELAYS, WE HAVE BEEN EXPERIENCING CHECK PROCESSING DELAYS. OTHER PAYMENT METHODS ARE HIGHLY RECOMMENDED.**
NOTE: Please put your SALES ORDER or PROPOSAL NUMBER on the memo for accounting! The order will be approved 2 days after the check arrives to ensure the availability of funds. To avoid processing delays, please pay for individual Sales Orders or Proposals using separate, discrete payments for each exact amount.
3) Pay with a card - credit/debit - *must have a US-based billing address*. (0-3 days)
Please let us know if you'd like this option so that we can set up your order for this payment type.
We'll send you a secure authorization form to save your card information through Sertifi, -or if you already have a card on file and order history with us, just let us know the last 4 of the card you'd like to use.
NOTE: There's a 3% transaction fee when using a credit/debit card, PayPal, or Credit Key.
NOTE: For large credit/debit card purchases we need to perform a card authorization.
Requiring authorization is our standard policy with new customers.
This protects our customers and ourselves from fraudulent transactions.
The card authorization process requires a picture, front and back, of your government-issued photo ID and the credit card you wish to use.
For your security. please do not email your credit card or photo ID information, we will send you a secured link to provide the required documents.
4) PayPal (0-3 days)
If you would like to check out via Paypal, let us know ahead of time so that we can send you a Paypal Invoice payment link.
NOTE: There's a 3% transaction fee when using a credit/debit card, PayPal, or Credit Key.
5) Apply for a credit line for your company through the link listed below.
- The preliminary approval will typically be between $10K and $50K, if this is enough for your order, simply email us and let us know you'd like your approved Credit Key balance applied to your order. If you need additional funds, see the next step below.
- Once your preliminary application is approved, to extend your line of credit you'll need to then submit this form (you'll need to have 3 months of bank statements ready):
Through Credit Key the standard is Net 30, but will depend on what they approve you for. They do offer the option to extend that in 30 day increments with an interest fee that's dependent on how long you choose to extend it by. It's another 1% for each additional 30 days, but it's also dependent on your specific account and what they approve you for.
NOTE: There's a 3% transaction fee when using a credit/debit card, PayPal, or Credit Key.
For financing commercial solar projects we also work with Billd:
1. Enroll with Billd - Apply Here (1 minute form):
2. Email info@renvu.com to connect with Billd so you can send (3) Months Business Banking Statements + commercial project contract
3. Billd will underwrite your account and set up your account.
- Billd will notify you as well as our team of the approval.
Flexible repayment terms up to 120 days and a 0.5% rebate on every purchase through Billd.
6) Zelle - Please email info@renvu.com for Zelle information.