For those that don’t care to read elaborate reviews… Renvu and staff are awesome from start to finish and take the time to ensure you are satisfied. The products they sell are the most prevalent and are reasonably priced.
Okay, so now that we’ve got that out of the way let’s inform the readers how we’ve come to those conclusions.
My name is Monte Vincent and I am by no means a professional solar installer or electrical engineer, but with A LOT of research, renvu’s design tool and their one-on-one guidance throughout the process I have successfully installed a 12.6kw grid interactive system on my house. I reside in Houston, Tx where it is absurd to even think about solar products given the fact that we have such low electricity rates (9.8 cents/kw), but given my current application, tax incentives, foreseeable future endeavors and MANY other contributors it didn’t make sense not to do what I did.
With that being said, I wrote the check (to save on CC fees) and shortly after began receiving emails with shipping information. I must say that their shipping/tracking interface is completely intuitive. It allowed me to double check my order and catch a mistake made on my behalf. Then items starting arriving without a glitch with the exception of the freight packages…
That brings us to the only bump in the road with this project and let me quickly state that this bump had nothing to do with Renvu. The freight company (XPO Logistics/Conway), which I am told, is one of the largest currently distributing this sort of equipment has some work to do in their quality management department. It appears they are not quite ready to “handle” some of the products they are currently distributing for Renvu. My first shipment received by them included some miscellaneous items as well my rails. Well, my rails appeared to be slammed in to another pallet via a pallet jack or just blatantly dropped off the truck on to their ends, because the ends of several rails were damaged beyond repair. Luckily for me I purchased the black rails so even the rails that did not appear to have damage, after further inspection, revealed stress fractures in the inner portion of the rails. Renvu, specifically Ian and Scott, did a wonderful job making the situation right and ensured that I would have my needed equipment in time for my install and it was close. So close I received my replacements the second day of install when they were needed, but, THEN AGAIN, these too were damaged in almost the same exact way. I hope that XPO Logistics/Conway take the time to investigate these incidents and devise plans to better improve their operation so that customers aren’t put in unfortunate situations like this in the future; Especially seeing that solar is the future and this sort of equipment will be a common item on their trucks. I will say that when handling items that were packaged on pallets XPO/Conway did a great job delivering those items without an issue, so it appears it just might be that the rails are long, bulky and, when bundled together, heavy and in-turn make it difficult for one to handle without an occasional mishap. I unfortunately received two deliveries with this mishap. Anyway, Ian worked diligently with me and a solution was found that we all could agree on.
I have to give it up to LG Electronics for their packaging of panels. I’ve never order panels before and don’t know what the typical protocol is for stacking that many panels, but they did a remarkable job ensuring that each panel arrived in immaculate condition. Also, for exceeding my expectations in terms of power production given the climate here in Houston.
I have to give it up to SMA as well for engineering a product so user friendly and with the ability, as we speak, to work so hard for me. I am extremely thankful that I prolonged this project just in time to obtain one of their new model (6.0) inverters. It has been a true pleasure to not have to install a separate DC disconnect, purchase a separate webconnect device and, when the time comes, be able to supply 2000watts of power to my SPS. FYI, the sunnyportal is addicting and I’m hoping I can wean myself off in the next couple of months.
If you’re still reading, awesome! I’m glad I could share this with you and hope, if you’re interested in solar, that you give Renvu an opportunity to earn your business. I promise you that they won’t disappoint.
Disclaimer: I was not given any discounts or free items for the writing of this material, but will not turn down the latter if you’re reading this Renvu.
firstname.lastname@example.org < If you have any questions.
(40) LG LG315N1C-G4
(2) SMA Sunny Boy SB6.0-1SP-US-40